About this Role

Job Summary

The Customer Service Officer I is responsible to make/Check front office customer service support at the branch and will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

• Education: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

• Experience Requirement : Minimum of 1 (One) Years relevant experience in a Bank

Skills & Competencies

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

How To Apply

Interested and qualified applicants shall apply via the following link only : THIS LINK

Only Shortlisted Candidates will be communicated.

if you need more information, please call us on +251-11-5-260-795