Digital Marketing and Customer Growth Officer

Africa Electronic Trade Group

Africa Electronic Trade Group

, Addis Ababa, Ethiopia / Kigali, Rwanda / Eswatini/Hybrid, as determined by AeTrade Group

full time

In 2 days

5 Year of Experience

About this Role

About the Role

  • AeTrade Group is seeking a creative and data-driven Digital Marketing and Customer Growth Officer to lead digital marketing, customer acquisition, marketplace visibility, vendor promotion, buyer engagement, and platform traffic for Sokokuu Marketplace. 

  • This is a growth role, not only a communications role. The successful candidate will turn products, vendors, categories, campaigns, and success stories into customer engagement, buyer acquisition, vendor visibility, and transaction growth. 

  • This role is part of the Commercial Track of the Sokokuu Marketplace Unit. 

Key Responsibilities

  • Develop and implement digital marketing and customer growth campaigns for Sokokuu Marketplace.

  • Promote vendors, products, marketplace categories, seasonal offers, trade campaigns, and platform opportunities.

  • Manage social media, email campaigns, SMS/WhatsApp campaigns, digital advertising, content marketing, and marketplace promotions.

  • Support customer acquisition for buyers, vendors, partners, and platform users.

  • Work with vendors to improve product descriptions, images, storytelling, branding, and online visibility.

  • Coordinate with AeBizMedia or communications teams to produce videos, success stories, vendor highlights, and digital campaigns.

  • Track campaign performance, including reach, engagement, traffic, leads, conversions, customer acquisition cost, and transaction contribution.

  • Prepare campaign reports and recommend improvements based on analytics. 

Job Requirements

Required Profile

  • Bachelor’s degree in marketing, communications, digital media, business, ecommerce, or a related field.

  • Minimum of 3–5 years of experience in digital marketing, growth marketing, customer acquisition, social media management, content marketing, or ecommerce promotion.

  • Strong writing, storytelling, campaign management, analytics, and digital content skills. 

How to Apply

Interested applicants should submit an updated CV, cover letter, credentials, and references 

to: info@aetradegroup.com
Email Subject: Application- Digital Marketing and Customer Growth Officer

Qualification

  • Wholesale and Retail Trade
  • high skilled

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