Digital Marketing and Customer Growth Officer

Africa Electronic Trade Group
, Addis Ababa, Ethiopia / Kigali, Rwanda / Eswatini/Hybrid, as determined by AeTrade Groupfull time
In 2 days
5 Year of Experience
About this Role
About the Role
AeTrade Group is seeking a creative and data-driven Digital Marketing and Customer Growth Officer to lead digital marketing, customer acquisition, marketplace visibility, vendor promotion, buyer engagement, and platform traffic for Sokokuu Marketplace.
This is a growth role, not only a communications role. The successful candidate will turn products, vendors, categories, campaigns, and success stories into customer engagement, buyer acquisition, vendor visibility, and transaction growth.
This role is part of the Commercial Track of the Sokokuu Marketplace Unit.
Key Responsibilities
Develop and implement digital marketing and customer growth campaigns for Sokokuu Marketplace.
Promote vendors, products, marketplace categories, seasonal offers, trade campaigns, and platform opportunities.
Manage social media, email campaigns, SMS/WhatsApp campaigns, digital advertising, content marketing, and marketplace promotions.
Support customer acquisition for buyers, vendors, partners, and platform users.
Work with vendors to improve product descriptions, images, storytelling, branding, and online visibility.
Coordinate with AeBizMedia or communications teams to produce videos, success stories, vendor highlights, and digital campaigns.
Track campaign performance, including reach, engagement, traffic, leads, conversions, customer acquisition cost, and transaction contribution.
Prepare campaign reports and recommend improvements based on analytics.
Job Requirements
Required Profile
Bachelor’s degree in marketing, communications, digital media, business, ecommerce, or a related field.
Minimum of 3–5 years of experience in digital marketing, growth marketing, customer acquisition, social media management, content marketing, or ecommerce promotion.
Strong writing, storytelling, campaign management, analytics, and digital content skills.
How to Apply
Interested applicants should submit an updated CV, cover letter, credentials, and references
to: info@aetradegroup.com
Email Subject: Application- Digital Marketing and Customer Growth Officer
Qualification
- Wholesale and Retail Trade
- high skilled